Your E-commerce Growth Partner in the Balkans
iZi Media Group helps online businesses sell, support and grow in Greece, Cyprus, Bulgaria and Romania, with native-language customer care, market-entry consulting and the websites behind them.
Clutch
5.0
★★★★★
9 verified reviews
5.0
★★★★★
Client reviews
DesignRush
✓
Agency profile
100+
Clients
7 Years
Since 2019
9+
Languages
WHO WE ARE?
Your Digital Partner in Bulgaria, Greece and Beyond
iZi Media Group is a Balkan-focused digital agency and operational services group. We combine digital production, technology and human customer care to help companies enter or grow in Greece, Bulgaria, Romania and Cyprus, and to help Balkan businesses go international.
9
Specialists
9+
Languages
5.0
Clutch rating
One team covers the whole journey: customer support and order confirmation, market-entry consulting, translation, websites and e-shops, SEO and social media, so you work with a single partner instead of five vendors.
01
Customer Care
Native-language call centre, order confirmation and upsell for e-commerce in Greece, Cyprus, Bulgaria and Romania. Real people, no chatbots.
02
Expansion & Localisation
Market research, launch programmes and native translation that make your brand feel local in every market.
03
Web & Growth
Websites, e-shops, Greek and Bulgarian marketplaces, SEO and social media that bring customers in.
Trusted by
iCard
MerchantPro
Kärcher
ShopMania
Cream Korea
AgroPoint
Assistant.bg
Naval Academy Varna
Black Sea University
Fragrance
Akbari Perfumes
Beauty Blossom
AutoRenovation Europe
Protires
Tuningstore
Casualino
Murzel
Bioda
Best Pellets
Ergaleioulis
Mamacoach
Lady in Love
ZN Consulting
Psaroulis
WHAT WE DO
Everything You Need to Sell Across Borders
From the first customer call to the first order in a new country, one team covers every step your business needs.
01 Call Centre & Customer Support
Native-language support for your customers in Greece, Bulgaria, Romania and Cyprus: phone, email, chat and social inbox, handled by trained agents in your brand's name, with local numbers and clear reporting.
02 Order Confirmation & Upsell
Every cash-on-delivery order is confirmed by a real person before it ships, with address checks, upsell and cross-sell offers and delivery reminders that cut refused parcels.
03 Market Expansion & Consulting
Market research, local set-up and launch programmes for entering Greece, Bulgaria, Romania or Cyprus, and for Balkan businesses going into new EU markets.
04 Translation & Localisation
Native translation and localisation of websites, e-shops, product catalogues and documents in 9+ languages, adapted to each market's culture and legal reality.
05 Website & E-shop Development
Fast, secure websites and online stores, from a professional presentation site to a multi-country e-shop with B2B pricing, plus hosting and maintenance.
06 E-commerce Management & Marketplaces
Day-to-day store operations, product feeds and fulfilment integrations, plus listings on the marketplaces where your customers already shop.
07 SEO & Content
Technical, local and multilingual SEO with content written for people first, so you are found in every market you sell in.
08 Social Media & Influencers
Social media management, community care and campaigns with regional creators and UGC that build trust in each local market.
Portfolio
WEBSITES · E-SHOPS · MARKETING & SEO · TRANSLATIONS
Why Us?
Testimonials
★★★★★
“They adapt the entire experience to fit the cultural and legal reality.”
iCard AD
Technical translation & consulting · Clutch
★★★★★
“They treat your business goals like their own.”
Cream Korea Global
OpenCart development, translation, call center · Clutch
★★★★★
“Act as a true partner that understands our challenges.”
Naval Academy Varna
Web development, digital marketing · Clutch
★★★★★
“Keep the project on a strict timeline.”
SeAgapo Shop
Localization, influencer campaigns · Clutch
★★★★★
“Incredible. I thank them for their work!”
Michalis Batilas
Dentist, Batilasdent.gr
★★★★★
“A team of professionals. Thank you!”
Yana Vasileva
CEO, Assistant.bg
Our Markets & Offices
GR
Greece
Native Greek agents, Greek marketplaces such as Skroutz and BestPrice, and our office in Chalkida.
CY
Cyprus
Greek-speaking customer support and localisation for the Cypriot market.
BG
Bulgaria
Our headquarters in Varna, native Bulgarian agents and marketplaces such as eMAG and Pazaruvaj.
RO
Romania
Native Romanian agents and translators for customer support and localisation.
Bulgaria (HQ)
Greece
Ping Us
Tell us about your project. We reply within one business day.